We fully understand the concerns around traveling during this time, and consistent with our commitment to care, we have implemented the following: We are committed to being flexible with booking terms and conditions until we have greater clarity regarding the extent of the situation. This applies to the timing of deposits and final payments, as well as providing the opportunity to postpone travel to a later date. Each of our guest enquiries will be reviewed on a case-by-case basis to determine the best way forward, and to provide a level of reassurance during this time.
We are proud members of Pack for a Purpose, an initiative that allows travellers like you to make a lasting impact in the community at your travel destination. If you save just a few kilos of space in your suitcase and bring supplies for area schools or medical clinics in need, you’ll make a priceless impact in the lives of our local children and families.
There are no money changing facilities. If you plan to buy handicrafts at villages then please exchange your currency in Bandung before arriving at Subang. Credit cards can be used in Butterfly Haven’s facilities such as the restaurant, shop and for activities; however, we are not able to provide cash advances on your card. However, we do have an ATM near the location for the convenience of our guests.
Casual wear is best for the day – T-shirts, loose lightweight long or short sleeve shirts and lightweight shorts or pants. For the evening, a lightweight sweatshirt, sarong, hat and sandals are ideal; comfortable walking or hiking shoes are also recommended.
We provide repellent for all our guests and mosquito nets are also available in every room. If you want to bring some with you then any repellent with “DEET” will be good enough, a spray on or roll on type is recommended. Please note that we also fog the property several times per week to keep bugs at a minimum.
We offer complimentary daily laundry service.
We operate generators 24 hours daily. Our power is 220v. The standard plug sockets in your room are for four round pins and we have provided a universal plug in every room for your convenience.
Yes. We have installed internet that is accessible with Wi-Fi throughout the guesthouse, including in your room. We also near a 4G tower that repeats the phone cell signal, and rebroadcasts it for the guesthouse. This allows you to make and receive calls.
Additional tipping is not required but, of course, certainly appreciated.
Yes, we have our small lounge that offers jewelry, handycraft, local products and basic toiletries. There is also our staff market stocked with Sunda culture textiles brought in from the local villages by our staff. You will be able to find handicrafts of varying quality in some of the villages.
There is not air conditioning in all guest accommodation, because the weather are cold and windy
We do host many family groups with children and we have become adept at taking care of them while the parents are relaxing or taking part in activities. The activities suitable for children, depending on age and ability, include soccer, volleyball, visiting villages, hiking to the waterfall, mountain biking, exploring the tea garden and collecting some fruits and vegetables. For younger children we have a nice child-friendly area and board games. We also have painting and drawing supplies
At our staff housing facility if there is space available.
Very interesting! This is a sundanis culture that rich many arts. It is also one of the last practicing animistic cultures in the world. Sundanis is famous for its culture and many documentaries have been filmed here.
Yes, we can tailor-make an activity itinerary according to your interests.
Please do not bring anything except goodwill to the villages. If you really want to help the local people you can buy some handicrafts when visiting the villages, or make a contribution to the many Foundation projects that benefit the local communities.
There are exceptional baskets, Sundanis Ikat weavings, sarongs and traditional knives that can be bargained for and purchased directly from the villagers.
Appropriate attire would be a shirt or T-shirt that covers the shoulders with shorts or a sarong.
We suggest you bring antacid pills, a course of antibiotics, special antibiotics for skin infections, hydrogen peroxide, antiseptic cream or powder, waterproof bandages, and a personal first aid kit if you have one.
There is a local hospital in Subang, a 40-minute drive away from the guesthouse, with a limited facility.